Where does Auctioneer.ca collect information?
We collect information from many areas on our platforms. These include when you register with any or all of the platforms in order to participate in our services, submit a form or e-mail requesting information from one of the listed dealers, galleries, or auction houses and whenever you subscribe to our Newsletter, enter a competition, complete a questionnaire, leave comments in the Feedback or Contact sections which are available throughout the platforms.
What information does Auctioneer.ca collect?
The types of personal information we may gather among the different areas of the platforms may include the following: your name, contact name, billing address, shipping address, phone number, fax number, e-mail address, relevant password, User ID, credit card information.
We also automatically track certain information about you just in the course of using our platforms. This information includes the URL that you just came from and the URL you go to next, the browser you are using and your IP address. This information is gathered for system administration and to report aggregate information to our advertisers. It is common practice for most websites to collect this information automatically. We do not gather personally identifiable information from this type of user tracking.
How does Auctioneer.ca use your information?
In areas that require you to submit personal information such as our registration form, this is to allow you to participate in certain offerings such as online bidding services. For a full account of the use of personally identifying information, please see the sections below: “Who does Auctioneer.ca disclose your information to?” and the section “Auctioneer.ca only discloses personal information in limited circumstances as outlined in the following sections.”
Cookies are used to measure certain traffic patterns, such as which area of Auctioneer.ca you have visited, and your visiting patterns in the aggregate.
Your information is important for Auctioneer.ca for internal purposes. It helps us analyze, improve and tailor our platforms to meet your needs. More specifically, Auctioneer.ca may use your information to analyze site usage, to help in developing our marketing and public relations, and to improve the site’s content, commercial offerings, layout and usability. If we reveal any user information for marketing or PR purposes, it is only in aggregate form and no personally identifying information that could be specifically tied to an individual is ever revealed in these circumstances.
Who does Auctioneer.ca disclose your information to?
We do not sell or rent any personally identifiable information about our users to any third party. For the purpose of advertising, visitor and user information is aggregated for reporting to advertisers and prospective partners. However, in these situations, we never disclose to these entities any information that could be used to personally identify you, such as your name, address, User ID, password, and credit card number.
Auctioneer.ca only discloses personal information in limited circumstances as outlined in the following sections:
Except as described in the areas listed above, Auctioneer.ca will only disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our Web site.
When and how does Auctioneer.ca contact Users?
We will contact you by email (and in rare circumstances by phone or fax) in the following circumstances: (1) To confirm your registration on our site, (2) if a problem arises with your account, (3) we may contact you from time to time to ask for specific feedback on the site, and (4) in response to a direct enquiry or suggestion from you. Auctioneer.ca may use your e-mail address and, where applicable, your mailing address, to contact you regarding administrative notices from time to time.
What is Auctioneer.ca’s policy on Direct Mailings?
We will use your information for a direct mailing only if you expressly give us prior permission, which will be indicated to you. If you decide you no longer want to receive such mailings, you can remove yourself by sending an e-mail to firstname.lastname@example.org.
Where can you change or update your information on the site?
Registered Users may change their information in the following instances: If you need to change your password for any reason, please email email@example.com including ‘Forgot Password’ in the subject line. If you need to update or change your registration information, please send a request to firstname.lastname@example.org or alternatively login to our “MyAccount” section where you will find an area to upgrade your registration.
Security is of upmost importance to Auctioneer.ca. In order to demonstrate our commitment to security of your personal information we strictly limit access to any information of a private or personal nature received in the company through use of passwords and Usernames.
Your Registration Information is password-protected so that only you have access to this personal information. We recommend that you do not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited email.
IP addresses are not linked to any personally identified information. Please note that we use credit card information only to verify your account when you register with Auctioneer.ca. It is sent over our secure server using SSL Technology, industry-wide encryption software.
How can you be responsible for your information?